Parts Counter Sales - Central Texas Harley-Davidson

RideNow Group

Round Rock (TX)

On-site

USD 32,000 - 42,000

Full time

22 hours ago
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Benefits offered by this job

Employee discounts on parts, gear, and
Employer paid Life and Short-Term DI
Paid time off and vacation

Job summary

RideNow Group through Central Texas Harley-Davidson in Texas is seeking a Parts Counter Associate to support customers and technicians by identifying required parts, quoting prices, and processing catalog requests. You will handle calls with outstanding service and ensure accurate records.

This on-site, full-time role offers an opportunity to sell products for Harley-Davidson, maintain organized displays, and enjoy employee discounts on parts and gear while working in a fast-paced powersports

Qualifications

  • 1+ years of Powersports dealership experience
  • Stocking and organizing parts inventory
  • Experience with POS & computer inventory systems and ability to learn new software
  • Ability to look up parts and quote prices using catalog
  • Experience utilizing Dealer Management Tools such as CDK, Lightspeed
  • Customer-focused with positive responses in stressful situations
  • Excellent interpersonal communication and Harley-Davidson enthusiasm
  • Attention to detail and quick learning about parts
  • Outgoing, can-do attitude
  • Must pass pre-employment background, MVR, and drug screen
  • Must be able to frequently bend, kneel, crouch, and reach to perform job duties

Responsibilities

  • Work with customers and technicians to identify required parts
  • Sell parts to customers with commission on sales
  • Look up records and enter customer information
  • Process catalog requests
  • Answer calls with exceptional customer service
  • Receive and account for all incoming parts
  • Provide cost quotes for parts
  • Keep displays organized
  • Update customers on order status and satisfaction
  • Other duties as assigned

Skills

Customer service
Harley-Davidson knowledge
Inventory stocking
POS systems
CDK/Lightspeed
Communication skills
Sales mindset

Tools

CDK
Lightspeed

Job description

#RN2366

Description and Responsibilities

At RideNow, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, Read On!

Central Texas Harley-Davidson, is seeking outgoing, friendly individuals to join our Parts Counter Team! If you have the confidence to sell, love the idea of making unlimited commission selling stuff you love, are a customer service rockstar, and live to ride, this opportunity may be perfect for you!

Responsibilities

  • Work with customers and technicians to identify required parts.
  • Sell cool stuff (a.k.a. parts) to go on cool bikes! (a portion of your income is commission on your sales)
  • Look up records and enter customer information.
  • Process catalog requests.
  • Answer calls and provide exceptional customer service over the phone
  • Receive and account for all incoming parts.
  • Provide cost of parts for customers
  • Make sure all displays are organized.
  • Update customers on all orders and ensure they are satisfied
  • Other duties as assigned
Requirements

Requirements:

  • 1+ years of Powersports Dealership Experience Desired
  • Familiar with Stocking and organizing parts inventory
  • Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems
  • Ability to look up parts and quote prices for parts using the proper catalog.
  • Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc.
  • Ability to remain customer focused and responds in a positive manner when faced with difficult or stressful situations.
  • Excellent interpersonal communication skills, product knowledge and enthusiasm for Harley-Davidson.
  • Attention to detail and ability to quickly learn about a variety of parts.
  • Friendly, outgoing personality with a can do attitude!
  • Must pass pre-employment background check, MVR, and drug screen
  • Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

What We Offer:

  • Employer paid Life and Short-Term Disability Insurance
  • Paid time off and vacation
  • Employee discounts on parts, gear, and merchandise

All applicants must pass pre-employment screening, including background and MVR checks.

IND02

Work Type

On-Site

Position Type

Full Time

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