Parts Supervisor

Utility Keystone Trailer Sales, Inc.; Manheim (PA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Profit Share

Monthly Potential Bonus

Paid Time off and 9 Paid Holidays

Medical, Dental & Vision Insurance

Matching 401K (Retirement Planning)

Prescription safety glasses and workbo

No weekends

Job summary

Utility Keystone Trailer Sales, Inc. is seeking a results-driven leader to manage the Manheim Parts Department’s daily warehouse and operations, ensuring efficient picking, shipping, receiving, and inventory control. This role supports sales and customer service while mentoring staff and maintaining safety standards.

You will step in when the Parts Manager is unavailable, guiding decisions during high-volume periods and fostering a team-first culture across the department.

Qualifications

• High school diploma or GED required.
• Three to five years of related parts, warehouse, operations, or sales experience preferred.
• Leadership or supervisory experience preferred.

Responsibilities

• Lead daily warehouse operations including picking, staging, shipping, receiving, returns, deliveries, organization and safety.
• Coach and hold the operations team accountable while building a strong, team-first culture.
• Lead the department and make routine operating decisions when the Parts Manager is unavailable.
• Work hands-on during high-volume periods and remove barriers affecting throughput and customer service.
• Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries.
• Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention.
• Build knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures.
• Support customer needs, quotes, counter sales, follow-up, and sales opportunities.
• Build strong relationships with customers, vendors, sales staff, and UKTS departments.
• Use technology to improve accuracy, throughput, customer service, and profit.
• Train team members, develop future leaders, and prepare for greater responsibility.
• Reinforce company safety standards, policies, and procedures.

Job description

Our Values

Faith: Our foundation is faith. In everything we do, we do the right thing.
Service: Our standard is service. Our customers receive uncommon service in every experience.
Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Description

Job Summary:

Lead the daily warehouse and operational functions of the Manheim Parts Department while supporting sales, customer service, and team development. Assume day-to-day leadership of the department when the Parts Manager is unavailable.

Key Roles

• Leadership, Management, and Accountability (LMA)
• Warehouse Operations
• Inventory Control
• Sales & Gross Profit
• Team Development

Essential Duties

• Lead daily warehouse operations, including picking, staging, shipping, receiving, returns, deliveries, organization, and safety.
• Coach and hold the operations team accountable while building a strong, team-first culture.
• Lead the department and make routine operating decisions when the Parts Manager is unavailable.
• Work hands-on during high-volume periods and remove barriers affecting throughput and customer service.
• Oversee parts vehicles, equipment, delivery drivers, routes, and urgent deliveries.
• Maintain inventory accuracy through receiving, storage, cycle counts, returns, stock movement, and loss prevention.
• Build working knowledge of purchasing, orders, quotes, invoicing, warranty, returns, counter sales, and department procedures.
• Support customer needs, quotes, counter sales, follow-up, and sales opportunities. Sales staff will not report to this role.
• Build strong relationships with customers, vendors, sales staff, and UKTS departments.
• Use technology to improve accuracy, throughput, customer service, and profit.
• Train team members, develop future leaders, and prepare for greater responsibility.
• Reinforce company safety standards, policies, and procedures.
• Perform other duties assigned by the Parts Manager.

Required Skills/Abilities

• Servant leader who leads by example, demonstrates humility, and earns trust.
• Able to make sound decisions, hold others accountable, and handle conflict calmly.
• Strong operational, organizational, inventory, and process improvement skills.
• Sales-minded and customer-focused with an understanding of revenue and gross profit.
• Strong communicator and team builder who wants to grow into greater leadership.
• Professional, trustworthy, self-motivated, and able to manage multiple priorities.
• Proficient in using computers, Microsoft Office, email, and other common software.
• Comfortable using common hand tools.

Education And Experience

• High school diploma or GED required.
• Three to five years of related parts, warehouse, operations, or sales experience preferred.
• Previous leadership or supervisory experience preferred.

Physical Environment

• Moderate to high noise and moderate to heavy physical exertion.
• Must occasionally lift or move up to 100 pounds and be able to stand, walk, and drive.
• Valid driver license required. Work includes office, showroom, warehouse, and outdoor storage areas.

Our Benefits

• Competitive Salary
• Quarterly Profit Share
• Monthly Potential Bonus
• Paid Time off and 9 Paid Holidays
• Medical, Dental & Vision Insurance
• Matching 401K (Retirement Planning)
• Prescription safety glasses and workboots program
• No weekends