Parts Staff

C. Harper Auto Group; Coldbrook (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Full Medical, Dental, and Vision

401(k) Retirement Plan

Pro-Rated Paid Time Off

Short-Term Disability Insurance

Life Insurance

Career Advancement Opportunities

Supportive Team Environment

Job summary

The C. Harper Buick/GMC of Connellsville, part of the C. Harper Auto Group, is hiring a dedicated Parts Counter-person to source, supply, and track automotive parts for service and collision departments.

A strong parts background and commitment to accuracy will help us serve internal technicians and external customers efficiently. We value teamwork, attention to detail, and clear communication. Competitive pay, comprehensive benefits, and opportunities for career growth are part of our

Qualifications

• High school diploma or equivalent required.
• Previous automotive parts counter experience preferred.
• Strong understanding of automotive systems and service processes.
• Proficient with parts catalog software and dealership DMS systems (e.g., CDK, Reynolds & Reynolds).

Responsibilities

• Oversee the parts sales process from initial request to final delivery.
• Identify and source parts using manufacturer catalogs and online systems.
• Provide professional, timely, and courteous service to customers, technicians, and service advisors.
• Respond to pricing, availability, and product information requests via phone or email.
• Process and track parts orders, including special and emergency orders.
• Verify parts on estimates for accuracy and pricing.
• Pull and stage parts for service repairs and ensure correct billing.
• Monitor inventory levels and perform weekly bin checks.
• Receive and stock incoming parts shipments in an organized manner.
• Notify Parts Manager of back orders or urgent parts needs.
• Maintain a clean, safe, organized workspace.
• Receive payments and obtain credit authorizations as needed.
• Collaborate with departments to maintain workflow efficiency and customer satisfaction.

Skills

Parts counter experience

Customer service

Attention to detail

Communication

Math proficiency

Education

High school diploma or GED

Tools

CDK

Reynolds & Reynolds

Job description

Join The C. Harper Auto Group – A Trusted Name in the Automotive Industry for Over 41 Years!

The C. Harper Buick/GMCof Connellsville, part of the growing C. Harper Auto Group, is seeking a dedicated and knowledgeable Parts Staff-person to join our team. This is an excellent opportunity for someone with strong automotive parts experience and a passion for delivering exceptional service to both internal and external customers.

Our ideal candidate is a team player who thrives in a fast-paced environment and is committed to accuracy, organization, and customer satisfaction. As a Parts Counter-person, you will be responsible for sourcing, supplying, and tracking automotive parts and accessories for a wide range of vehicles to support the efficiency and success of our Service and Collision departments.

Key Responsibilities:

• Oversee the parts sales process from initial request to final delivery

• Accurately identify and source parts using manufacturer catalogs and online systems

• Provide professional, timely, and courteous service to customers, technicians, and service advisors

• Respond promptly to incoming phone calls and emails with pricing, availability, and product information

• Process and track parts orders, including special and emergency orders when necessary

• Verify parts on collision and service estimates for accuracy and pricing consistency

• Pull and stage parts for service repairs, and ensure parts are billed correctly to repair orders

• Monitor inventory levels and perform weekly bin checks to ensure accuracy and availability

• Receive and stock incoming parts shipments in an organized and efficient manner

• Notify Parts Manager of critical back orders or parts requiring urgent attention

• Maintain a clean and organized workspace in compliance with safety and company policies

• Receive retail payments and/or obtain appropriate credit authorizations

• Collaborate with other departments to maintain workflow efficiency and customer satisfaction

Qualifications:

• High school diploma or equivalent required

• Previous automotive parts counter experience preferred

• Strong understanding of automotive systems, components, and service processes

• Proficient with parts catalog software and dealership DMS systems (e.g., CDK, Reynolds & Reynolds)

• Strong communication, organizational, and interpersonal skills

• Ability to read and interpret service manuals, estimates, and technical documents

• Competence in basic math, including percentages, discounts, and markups

• Ability to lift and move moderately heavy parts (up to 50 lbs.) and stand for extended periods

• Valid driver’s license with a clean driving record

What We Offer:

At C. Harper, we believe in investing in our employees and rewarding their hard work. Our benefits package includes:

• Competitive Pay with additional opportunities for bonuses and incentives

• Full Medical, Dental, and Vision Insurance

  • Includes a no-cost medical insurance plan option for employees

• 401(k) Retirement Plan with Annual Company Contribution

• Pro-Rated Paid Time Off (PTO) available starting on the 91st day of employment

• Short-Term Disability Insurance provided at no cost to the employee

  • Buy-up options available through Aflac & American Fidelity

• Life Insurance Coverage provided at no cost to the employee

  • Additional coverage options available through Aflac & American Fidelity

• Career Advancement Opportunities within a reputable, family-owned dealership group

• Supportive Team Environment focused on growth, excellence, and customer satisfaction

About Us:

The C. Harper Auto Group has been a trusted automotive leader in the region for over four decades. Representing a diverse lineup of brands — including Chevrolet, Buick, GMC, Cadillac, Ford, Chrysler, Dodge, Jeep, Ram, KIA, and Honda — our mission is rooted in family values, community connection, and a dedication to delivering superior customer service. With a strong culture of integrity, loyalty, and excellence, we continue to expand and invest in our people.

C. Harper Auto Group is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.