Parts Specialist — Inventory, Sales & Support

Raymond Handling Concepts; Cypress (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Raymond West is seeking a dynamic Parts Specialist to handle external customer and technician calls, process orders, and coordinate with vendors on parts sales. The role emphasizes urgency in responding to customer needs while maintaining inventory, costs, and quality control.

Responsibilities include taking orders, researching parts, advising substitutions, handling invoicing, and participating in inventories.

Qualifications

• High school diploma or equivalent required.
• Two years related experience and/or training preferred.
• Excellent communication and organizational skills required.
• Proficient with MS Office and able to learn company software.

Responsibilities

• Take calls and process external customer and technician orders.
• Research parts using manuals or listings and advise substitutions.
• Prepare sales orders, process payments and credits when needed.
• Maintain inventory accuracy through counts and documentation.
• Assist with parts and stockroom duties as needed.
• Promote sales and support other Parts Sales staff as required.
• Coordinate with vendors and service staff as needed.

Skills

Communication skills

Organizational / Time management

Microsoft Office proficiency

Reading & interpreting manuals

Customer service

Team collaboration

Willingness to learn

Safety awareness

Education

High school diploma or equivalent

Tools

Inventory software

Parts manuals

Price books

Job description

Raymond West is seeking a dynamic Parts Specialist to handle external customer and technician calls, process orders, and coordinate with vendors on parts sales. The role emphasizes urgency in responding to customer needs while maintaining inventory, costs, and quality control.

Responsibilities include taking orders, researching parts, advising substitutions, handling invoicing, and participating in inventories.