Parts Specialist: Fast-Paced Inventory & Customer Sales Pro

Raymond Corp.; Cypress (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Raymond West is seeking a dynamic Parts Specialist to join our team in Cypress, CA. This role handles external calls, counter orders, and coordination with technicians and vendors for over-the-counter parts sales, with a strong sense of urgency and attention to inventory, costs, and quality control.

You will participate in inventory management, assist with order entry and invoicing, and support our sales staff while maintaining a professional appearance and exceptional customer service.

Qualifications

• High school diploma or equivalent required.
• Two years related experience and/or training preferred.

Responsibilities

• Accepts telephone, email and counter orders for external customers and technicians, fills orders from stock.
• Researches replacement parts using manuals or listings.
• Discusses use and features of various parts and advises substitutions when needed.
• Updates customers on backordered parts and prepares sales orders for invoicing.

Skills

Communication skills

Organizational skills

Microsoft Office

Reading and interpreting docs

Customer service

Team collaboration

Education

High school diploma or equivalent

Two years related experience / training

Job description

Raymond West is seeking a dynamic Parts Specialist to join our team in Cypress, CA. This role handles external calls, counter orders, and coordination with technicians and vendors for over-the-counter parts sales, with a strong sense of urgency and attention to inventory, costs, and quality control.

You will participate in inventory management, assist with order entry and invoicing, and support our sales staff while maintaining a professional appearance and exceptional customer service.