Parts Specialist & Inside Sales Pro

LiftOne; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

LiftOne is seeking a Parts Specialist in Chattanooga, TN to support technicians and customers across our LiftOne parts family. You will triage parts requests for service orders, generate revenue from parts sales and deliver excellent customer support throughout the order lifecycle.

The role emphasizes accurate material replenishment coordination, strong communication with technicians and procurement, and proactive parts sales.

Qualifications

• 4 years of relevant parts inventory experience
• High school diploma or equivalent
• Strong customer-first attitude
• Proficiency with inventory management software and SAP
• Ability to lift up to 50 pounds

Responsibilities

• Monitor the parts request queue and support technicians with actions and updates
• Process inside sales, walk-in orders and customer service
• Collaborate with procurement to ensure timely replenishment
• Check material availability across LiftOne networks
• Create/modify sales or service orders to meet requirements
• Help customers find the correct parts and process transactions
• Drive outbound sales calls to increase parts sales
• Verify material accuracy using manuals and vendor data
• Communicate order updates between technicians and procurement
• Provide reserve support to other LiftOne parts/warehouse functions
• Offer friendly, proactive, and professional support to customers and colleagues
• Other duties as assigned

Skills

Inventory management

Customer service

Data entry

Communication

Mathematical aptitude

Forklift operation

Driver's license

Education

High school diploma

Tools

SAP

MS Excel

Inventory management software

Job description

LiftOne is seeking a Parts Specialist in Chattanooga, TN to support technicians and customers across our LiftOne parts family. You will triage parts requests for service orders, generate revenue from parts sales and deliver excellent customer support throughout the order lifecycle.

The role emphasizes accurate material replenishment coordination, strong communication with technicians and procurement, and proactive parts sales.