Parts Manager: Inventory & Sales Leader

LiftOne; Charlotte (NC); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

LiftOne is seeking a Parts Manager to lead front-line customer service across parts and service while supporting the Service Department in sourcing and invoicing parts for work orders. This role focuses on parts research, sourcing, data entry, and administrative duties with a strong service focus.

It will drive parts sales by identifying new opportunities, reactivating dormant accounts, and promoting key product lines. A proactive, customer-focused approach is essential in this leadership role.

Formación

• High school degree or equivalent.
• 3+ years of experience in parts environment, with focus on customer service/support highly preferred.
• Must have ability to identify/source replacement parts (OEM or parts that are comparable to OEM supplied components).
• SAP experience is a plus.
• Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Driving is an essential function of this position and a current valid driver’s license must be maintained at all times.
• Must be able to operate a forklift. Training and assistance in obtaining certification will be provided if needed.
• The employee must frequently lift, carry, push, pull and /or otherwise move up to 50 pounds

Responsabilidades

• Train new parts specialists, develop soft skills and customer engagement.
• Recruit, select, and develop parts employees; set objectives and monitor results.
• Drive adoption of aftermarket programs and train staff
• Coordinate with field technicians and service department to identify opportunities
• Manage inventory and oversee main warehouse; approve invoices for processing

Conocimientos

Customer service

Leadership

Sales

Team training

Inventory management

Data entry

Herramientas

SAP

Microsoft Office

Forklift operation

Descripción del empleo

LiftOne is seeking a Parts Manager to lead front-line customer service across parts and service while supporting the Service Department in sourcing and invoicing parts for work orders. This role focuses on parts research, sourcing, data entry, and administrative duties with a strong service focus.

It will drive parts sales by identifying new opportunities, reactivating dormant accounts, and promoting key product lines. A proactive, customer-focused approach is essential in this leadership role.