Parts Solutions Specialist - Customer-Focused Counter Role

Wolter; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Wolter seeks a Parts Support Specialist in Charlotte, NC to assist customers with replacement parts for material handling and construction equipment. The role involves taking phone calls, filling parts requests, and preparing quotes for customers. Candidates should possess strong customer service skills, the ability to manage multiple priorities, and a knowledge of the equipment supported. A commitment to the company's vision and mission is essential.

Qualifications

• Must be knowledgeable on material handling and construction equipment.
• Excellent customer service attitude required.
• Ability to manage multiple priorities effectively.

Responsibilities

• Take phone calls for parts needs.
• Fill customer and internal requests for parts.
• Prepare parts quotes for outside customers and follow up.

Skills

Customer service orientation

Organizational skills

Interpersonal skills

Computer proficiency

Job description

Wolter seeks a Parts Support Specialist in Charlotte, NC to assist customers with replacement parts for material handling and construction equipment. The role involves taking phone calls, filling parts requests, and preparing quotes for customers. Candidates should possess strong customer service skills, the ability to manage multiple priorities, and a knowledge of the equipment supported. A commitment to the company's vision and mission is essential.