Parts Specialist - Customer Service & In-Store Tech

O'Reilly Automotive; Priest River (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

401k from day one

Medical insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Priest River, Idaho. The role focuses on delivering high-quality service to retail and installer customers, assisting management, and supporting daily store operations.

Qualified candidates may include bilingual applicants (Spanish) and those with ASE certification. The position involves cash handling, returns processing, and occasional deliveries, with opportunities for career growth within a stable, growth-oriented company.

Qualifications

• Provides outstanding, friendly and professional customer service.
• Ability to multitask, handling customers on the phone and in-store simultaneously.
• Fluency in multiple languages (Spanish highly desired) and ASE certification are preferred.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support professional customers and installers as needed.
• Process cash/credit transactions securely and accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Maintain store image, planograms, and stock levels.
• Assist with daily operational tasks and occasional delivery as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Phone and in-store service

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Priest River, Idaho. The role focuses on delivering high-quality service to retail and installer customers, assisting management, and supporting daily store operations.

Qualified candidates may include bilingual applicants (Spanish) and those with ASE certification. The position involves cash handling, returns processing, and occasional deliveries, with opportunities for career growth within a stable, growth-oriented company.