Parts Specialist: Customer-First Auto Parts Expert

O'Reilly Automotive; Clive (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k match

Health insurance

Tuition assistance

Job summary

O'Reilly Auto Parts in Clive, IA is seeking a Parts Specialist to deliver high level service to retail and installer customers and support store management.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, stocking shelves, and operating test equipment after training. Occasional local deliveries may be required to meet business needs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in merchandise selection.
• Assist managers and installers with professional customers as needed.
• Process cash/credit transactions accurately.
• Handle exchanges/returns per policy and resolve issues.
• Support store operations including stocking and planogram updates.
• Occasionally drive local deliveries when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Clive, IA is seeking a Parts Specialist to deliver high level service to retail and installer customers and support store management.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, stocking shelves, and operating test equipment after training. Occasional local deliveries may be required to meet business needs.