Parts Specialist – Customer-Driven Trailer Parts Expert

Nationwide Trailers; Dallas (TX); Hybrid; USD 2.066.000 - 3.031.000; Vollzeit

Zusammenfassung

Nationwide Trailers is seeking a Parts Specialist to be the frontline of our parts retail experience in Dallas, TX. You will blend consultative selling with deep product knowledge to help customers identify the right parts, accessories, and supplies for trailers and equipment.

You will deliver fast, accurate counter service, support inventory discipline, and collaborate with service teams to source parts and fulfill orders.

Qualifikationen

• Prior experience in parts retail, customer service, or a related role preferred.

Aufgaben

• Provide consultative, high-quality counter sales that help customers solve problems and complete projects correctly
• Recommend related and companion products that improve outcomes and increase ticket value
• Create accurate tickets, prepare quotes, process payments, and follow up on open orders
• Support phone and walk-in customers with product identification and pricing
• Maintain a professional, helpful presence at the parts counter
• Receive and stock incoming freight accurately
• Rotate inventory and maintain correct bin locations
• Assist with labeling, tagging, and merchandising shelves
• Support cycle counts and inventory corrections as needed
• Help maintain a clean, organized, and easy-to-shop parts department
• Pull and stage parts for service repair orders
• Assist technicians with part identification and sourcing
• Communicate part availability and delays clearly to service personnel

Kenntnisse

Customer service

Retail sales

Parts knowledge

Communication

Detail-oriented

Jobbeschreibung

Nationwide Trailers is seeking a Parts Specialist to be the frontline of our parts retail experience in Dallas, TX. You will blend consultative selling with deep product knowledge to help customers identify the right parts, accessories, and supplies for trailers and equipment.

You will deliver fast, accurate counter service, support inventory discipline, and collaborate with service teams to source parts and fulfill orders.