Parts Specialist - Fast-Paced Counter & Inventory (Bonus)

Nationwide Trailers; Mesa (AZ); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Nationwide Trailers is seeking a Parts Specialist to provide consultative, high-quality counter sales for trailers and related parts. You will help customers identify parts and accessories, create tickets, quotes, and process payments while delivering fast, friendly service at the parts counter.

You will also stock inbound freight, rotate inventory, label shelves, support cycle counts, and keep the department clean and organized.

Qualifications

• Prior experience in parts retail, customer service, or a related role preferred.
• Experience in RV, powersports, automotive parts, heavy equipment, or farm supply is a plus.
• Familiarity with suspension parts, brakes, electrical components, wheels and tires, or cargo-control products is helpful.
• Ability to learn technical product knowledge quickly.
• Strong communication skills and customer focus.
• Comfortable working in a fast-paced, customer-facing environment.
• Reliable, organized, and detail-oriented work habits.

Responsibilities

• Provide consultative, high-quality counter sales that help customers solve problems and complete projects correctly
• Recommend related and companion products that improve outcomes and increase ticket value
• Create accurate tickets, prepare quotes, process payments, and follow up on open orders
• Support phone and walk-in customers with product identification and pricing
• Maintain a professional, helpful presence at the parts counter
• Receive and stock incoming freight accurately
• Rotate inventory and maintain correct bin locations
• Assist with labeling, tagging, and merchandising shelves
• Support cycle counts and inventory corrections as needed
• Help maintain a clean, organized, and easy-to-shop parts department
• Pull and stage parts for service repair orders
• Assist technicians with part identification and sourcing
• Communicate part availability and delays clearly to service personnel

Skills

Customer service

Sales

Product knowledge

Communication

Organization

Detail-oriented

Job description

Nationwide Trailers is seeking a Parts Specialist to provide consultative, high-quality counter sales for trailers and related parts. You will help customers identify parts and accessories, create tickets, quotes, and process payments while delivering fast, friendly service at the parts counter.

You will also stock inbound freight, rotate inventory, label shelves, support cycle counts, and keep the department clean and organized.