Parts Specialist: Customer-Driven Auto Parts Pro

O'Reilly Auto Parts; Geneva (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k plan

Healthcare benefits

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service for retail and installer customers. You will greet customers, look up parts, quote prices, and recommend related items, while accurately handling cash transactions.

The role supports store management, requires multitasking, and involves daily store operations, potential deliveries, and training completion. Bilingual candidates encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.

Responsibilities

• Greet customers and assist with merchandise selections.
• Look up parts, quote prices, and upsell related items.
• Handle cash drawer, cash/credit transactions, and make change.
• Address customer complaints and resolve issues in a friendly manner.
• Assist with store tasks including stocking, planogram updates, and returns.
• Operate store test equipment after training and meet company requirements.
• Occasionally drive to make deliveries when needed.
• All other duties as assigned.

Skills

Quick alphanumeric matching

Outstanding customer service

Multitasking capability

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service for retail and installer customers. You will greet customers, look up parts, quote prices, and recommend related items, while accurately handling cash transactions.

The role supports store management, requires multitasking, and involves daily store operations, potential deliveries, and training completion. Bilingual candidates encouraged to apply.