Parts Specialist: Customer Service Pro

O'Reilly Auto Parts; Ames (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role emphasizes responsive phone support, accurate pricing, and maintaining the cash drawer. Bilingual abilities are encouraged, with potential for growth and training across the organization.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling in-store and phone interactions.
• Bilingual or multilingual abilities are a plus, especially Spanish.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Provide service to retail and installer customers; support store management.
• Handle cash, checks, and card transactions; process returns and exchanges.

Skills

Customer service

Multitasking

Communication

Spanish language

Education

High school diploma

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role emphasizes responsive phone support, accurate pricing, and maintaining the cash drawer. Bilingual abilities are encouraged, with potential for growth and training across the organization.