Parts Specialist: Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Bennington (VT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Stock purchase plan

Medical, dental, and vision insurance

Flexible spending account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Vermont is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role supports store management, handles cash and transactions, and assists with daily store operations, including stocking and customer guidance.

Bilingual candidates are encouraged to apply and training will be provided. This position requires a safety-minded approach, ability to quote prices, upsell related items, and maintain positive customer

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers as needed.
• Process exchanges and returns for credit per policy.
• Handle cash, checks, and credit card transactions accurately.
• Answer store phone calls and provide price quotes and recommendations.
• Perform daily store tasks including stocking, planogram updates, and basic service tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Vermont is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role supports store management, handles cash and transactions, and assists with daily store operations, including stocking and customer guidance.

Bilingual candidates are encouraged to apply and training will be provided. This position requires a safety-minded approach, ability to quote prices, upsell related items, and maintain positive customer