Parts Specialist Counter

Ohio Cat; Broadview Heights (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Dental and Vision Insurance

Credit Union Access

Life Insurance

Short-Term Disability

Long-Term Disability

Scholarship opportunities

Base pay plus annual bonus potential

Company SuccessShare bonuses

Job summary

Ohio Peterbilt (a division of Ohio Machinery Co.) is looking for a Parts Specialist Counter to deliver exceptional customer service at the parts counter and support warehouse operations. The role includes handling calls, greeting customers, processing paperwork, and managing cash/credit transactions efficiently.

You will perform parts receiving, stocking, warranty item handling, and contribute to contamination control and safety programs.

Qualifications

• High School Diploma or equivalent required.
• 1+ years warehouse/inventory experience, some in mechanical parts environment.
• Knowledge/experience with CAT heavy equipment and diesel engine parts preferred.

Responsibilities

• Provide excellent customer service at the parts counter and assist walk-in customers.
• Handle parts calls, greet customers, process paperwork and cash/credit card transactions.
• Perform warehouse duties: receiving, counting, stock, shipping, and handling warranty items.
• Ensure contamination control and safety standards are followed.

Skills

Customer service

Communication skills

Computer skills

Attention to detail

Motivated

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Description

Find YOUR fit at Ohio Peterbilt (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!

Description

Find YOUR fit at Ohio Peterbilt (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!

SHIFT: 12:30 PM - 9:00 PM

Job Summary

The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, including receiving parts calls, greeting and assisting walk-in customers, processing all paperwork accurately, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks related to contamination control and to prioritize safety strongly.

Competencies

• This individual must be highly motivated.
• Excellent communication skills, both verbal and written, are a must.
• Must be able to provide excellent customer service.
• Good computer skills, including Microsoft applications.
• A strong attention to detail is required.

Job Qualifications

• A High School Diploma or equivalent is required.
• You must have one or more years of warehouse and inventory experience, some of which should have been in a mechanical parts environment.
• Knowledge and experience with CAT heavy equipment and diesel engine parts are preferred.

Physical Requirements

Lifting/Carrying 40 lbs.; Lift/Carry and 50lb pulling; Standing/Sitting Up and downstairs, standing, sitting, and climbing into machines; Dexterity Normal; Repetitive Motions Frequent movement requiring hands, wrists, and fingers; The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

Benefits

• 401(k) Match and Employer Discretionary Contribution.
• There are two different Health Insurance options, including an HSA health insurance option with a dollar-for-dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company SuccessShare bonuses

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.