Parts Specialist: Auto Parts & Customer Service Pro

O'Reilly Auto Parts; O'Fallon (IL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

401k starting day one

Medical, Dental, Vision insurance

Wellbeing programs

Tuition assistance

Career growth

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, with bilingual candidates encouraged to apply and a compensation package that reflects hourly wages and performance-based premiums.

You will greet customers, help them select merchandise, process transactions, handle returns, and resolve complaints while maintaining security of the cash drawer. Training and in-store services are included.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Serve professional customers as needed and directed.
• Handle cash, checks, credit transactions and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with stock, price changes, and image maker/planogram updates.
• Occasionally drive a delivery vehicle as needed.

Connaissances

Alphanumeric matching

Customer service

Multitasking

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, with bilingual candidates encouraged to apply and a compensation package that reflects hourly wages and performance-based premiums.

You will greet customers, help them select merchandise, process transactions, handle returns, and resolve complaints while maintaining security of the cash drawer. Training and in-store services are included.