Parts Specialist – Auto Parts & Customer Care (Bilingual)

O'Reilly Auto Parts; Berthoud (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and involves greeting customers, looking up parts, quoting prices, and promoting low-price guarantees.

The position requires multitasking between in-store and phone interactions, cash handling, and daily store operations. Bilingual candidates are encouraged to apply, with opportunities for professional growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise choices.
• Support professional customers as needed and directed.
• Process cash and credit transactions accurately and securely.
• Handle exchanges and returns per policy.
• Resolve customer complaints in a friendly manner.
• Assist with stock updates, planogram updates, and store upkeep.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and involves greeting customers, looking up parts, quoting prices, and promoting low-price guarantees.

The position requires multitasking between in-store and phone interactions, cash handling, and daily store operations. Bilingual candidates are encouraged to apply, with opportunities for professional growth within the company.