Parts Specialist

DEUTZ AG; Kansas City (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Parts Specialist to manage warehouse operations and ensure the availability of parts and equipment. This role is vital for driving sales and profitability while providing exceptional customer service. The ideal candidate will have a strong background in diesel engines, excellent teamwork skills, and the ability to handle multiple tasks in a fast-paced environment. Join a forward-thinking company that values quality and customer satisfaction, and contribute to its mission of delivering top-notch parts and services. If you're passionate about the industry and ready to make a difference, this opportunity is for you!

Qualifications

• Strong knowledge of diesel engines and their parts required.
• Demonstrated forklift experience is essential.

Responsibilities

• Oversee warehouse operations and maintain inventory levels.
• Process customer parts orders and assist dealers and customers.

Skills

Customer Service Skills

Teamwork Skills

Attention to Detail

Multi-tasking Skills

Verbal Communication

Education

High School Education

Tools

SAP

Excel

Word

Job description

Working hours:

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that are used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.

Job Summary

POSITION SUMMARY:

The Parts Specialist will oversee the Warehouse Operations, ensuring DEUTZ has an adequate supply of equipment and parts with the objective of increasing sales and profitability. The Parts Specialist is responsible for picking, packing, shipping, receiving, and storing materials. The Parts Specialist will liaise with the Service and Engine & Parts Sales team, Field Technicians, internal/external customers, and other DEUTZ Power Center and Corporate locations. The ideal candidate must have strong customer service skills while serving as a DEUTZ brand ambassador. The role is critical to leading DEUTZ forward in providing quality retail parts and materials while maintaining competitive quality targets.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Sustain and grow $2,000,000 in annual part sales.
2. Maintain appropriate inventory stocking levels.
3. Receive and process customer parts orders.
4. Liaise with Operations Manager and technicians to order parts for engine and equipment repairs.
5. Assist DEUTZ dealers with the phone, internet, and email parts orders.
6. Assist walk-in customers with part sales needs.
7. Quote Xchange engines to customers and dealers.
8. Must be familiar with all phases of warehouse operations and retail parts selling.
9. Daily housekeeping of warehouse/retail parts counter and service department parts counter.
10. Place orders for Engine/Parts stock following SAP guidelines.
11. Receive and stock freight in hard locations.
12. Assemble and stock modification kits.
13. Process receiving documents; prepare Bill of Lading / Airway Billing.
14. Prepare required paperwork and computer entries within SAP guidelines.
15. Pick parts/components from stock for production builds.
16. Perform weekly inventory cycle counts.
17. Perform annual parts inventory.
18. Assist with emergency parts callouts as required by customers.
19. Other duties as assigned.

Supervisory Responsibilities: N/A

Travel Demands: Anticipated domestic and international travel is approximately 10% depending on business needs.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE:

1. High School Education
2. Demonstrated Forklift experience
3. Strong knowledge of Diesel engines and their parts.
4. Familiarity with warehouse operations
5. Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
6. Basic knowledge of (Excel, Word, and Internet skills)
7. SAP experience or comparable ERP System

ADDITIONAL REQUIRED SKILLS:

1. Strong teamwork skills with the ability to work well with others.
2. Exceptional attention to detail and follow-through under tight timelines and pressured situations.
3. Outstanding multi-tasking skills with the ability to manage warehouse orders effectively.
4. An impressive work ethic with the ability to be fully engaged with tasks.
5. Excellent verbal communication and readable handwriting skills.

LANGUAGE ABILITY:

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.

MATHEMATICAL ABILITY:

Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry.

REASONING ABILITY:

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Office/Workshop/Warehouse environment - working with and around equipment such as overhead cranes and forklifts to lift and move heavy items.

Workshop environment - working around chemicals such as solvents, oils, sealants, and paint and noise such as running engines, compressed air, air tools, and other equipment and withstand fluctuations in temperature.

PHYSICAL DEMANDS:

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demand Requirement

Frequency

Concentration

Daily

Daily

Communication

Daily

Vision

Daily

Verbal

Daily

Standing

Daily

Lifting

Daily

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties, as assigned by their supervisor.

EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.