Parts Counter Specialist: Customer-Focused Parts Expert

The Larson Group; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Career Development

Job summary

The Larson Group Peterbilt in Charlotte, NC is seeking an experienced Parts Counterperson to join our team. The role focuses on selling parts, helping customers, and delivering professional service in a fast-paced environment.

Responsibilities include answering calls, placing parts orders, stocking shelves, maintaining product knowledge, and collaborating with Outside Sales staff to fulfill customer needs. High school diploma required; industry experience preferred.

Qualifications

• High school diploma required.
• Experience in a related field is preferred.

Responsibilities

• Answer Parts Department phone calls.
• Place parts orders as needed.
• Check-In freight and stock shelves as needed.
• Stay up to date on training, product knowledge and customer service.
• Work with Outside Sales employees with questions and orders.
• Keep parts shelves clean and organized.
• Receive payment on all cash tickets.
• Support the Back Parts Counter when needed.
• Perform all other duties as assigned.

Skills

Customer service

Product knowledge

Education

High School Diploma

Job description

The Larson Group Peterbilt in Charlotte, NC is seeking an experienced Parts Counterperson to join our team. The role focuses on selling parts, helping customers, and delivering professional service in a fast-paced environment.

Responsibilities include answering calls, placing parts orders, stocking shelves, maintaining product knowledge, and collaborating with Outside Sales staff to fulfill customer needs. High school diploma required; industry experience preferred.