Parts Shipping & Receiving Specialist

Ace Hardware; West Bend (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Overtime opportunities

Job summary

Tennies ACE Hardware is seeking an Internet Shipping & Receiving Associate to manage online orders, assist in pulling and shipping parts, and track shipments from our West Bend store. You will also help customers look up parts using Parts Smart software and answer inquiries with friendly, professional service.

The role requires basic technical know-how, a willingness to train, and the ability to work collaboratively with a small team in a fast-paced parts department environment.

Qualifications

• Strong communication and customer service skills.
• Ability to use Parts Smart software to lookup parts and complete sales.
• Basic inventory and computer skills required.

Responsibilities

• Process Internet Sales Orders and assist in pulling, shipping and tracking orders.
• Receive and stock parts; answer phone and emails from customers.
• Provide guidance to other staff on policies and procedures as needed.

Skills

Customer service

Sales

Leadership

Communication

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Parts Smart software

Inventory system

Job description

Tennies ACE Hardware is seeking an Internet Shipping & Receiving Associate to manage online orders, assist in pulling and shipping parts, and track shipments from our West Bend store. You will also help customers look up parts using Parts Smart software and answer inquiries with friendly, professional service.

The role requires basic technical know-how, a willingness to train, and the ability to work collaboratively with a small team in a fast-paced parts department environment.