Parts & Service Specialist — Bilingual, Growth & Benefits

O'Reilly Auto Enterprises, LLC; Godley (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with employer contributions

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and emphasizes bilingual candidates.

Responsibilities include assisting customers, managing returns, and handling calls with accurate pricing lookups. The position involves cash handling, credit card transactions, and daily store tasks such as inventory and fronting shelves.

Qualifications

• Requires ability to quickly match alphanumeric sequences and provide outstanding, friendly, professional customer service.
• Must be able to multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.
• Provide excellent service to customers calling the store, look up parts and quote prices, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and emphasizes bilingual candidates.

Responsibilities include assisting customers, managing returns, and handling calls with accurate pricing lookups. The position involves cash handling, credit card transactions, and daily store tasks such as inventory and fronting shelves.