Parts & Service Counter Specialist

Zoresco-Equipment-Company; Turtle Creek (Allegheny County); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Vacation 2–5 weeks

5 paid sick days

Paid holidays

Health, vision and dental insurance

401(k) with company match

Job summary

Zoresco Equipment Company in Turtle Creek, PA is seeking a Parts and Service Counterperson to act as a subject matter expert and liaison between customers, vendors, technicians, and our warehouse. We are a family-owned, growing business with a focus on quality, profit, and fun. We value passion, integrity, respect, teamwork, and pride.

Visit our website at www.zoresco.com for more information. The role requires strong communication, organization, and a proactive service mindset, with

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Well organized and detail oriented.
• Proficient in Word, Excel, Outlook.
• Knowledge of vehicles and truck equipment.
• Self-sufficient with a “make it happen” attitude.
• Ability to pass a pre-employment background check and substance screening.

Responsibilities

• Follow all safety procedures and policies.
• Maintain clean, well-organized work area.
• Coordinate activities with Service manager and Warehouse personnel.
• Inform customers of lead times for parts and repairs.
• Greet customers both on phone and in person.
• Assist with all warranty issues and details.
• Identify customer needs.
• Generate all parts and services quotes.

Skills

Communication

MS Office

Vehicle knowledge

Detail-oriented

Proactive attitude

Education

High school diploma or GED

Job description

Zoresco Equipment Company in Turtle Creek, PA is seeking a Parts and Service Counterperson to act as a subject matter expert and liaison between customers, vendors, technicians, and our warehouse. We are a family-owned, growing business with a focus on quality, profit, and fun. We value passion, integrity, respect, teamwork, and pride.

Visit our website at www.zoresco.com for more information. The role requires strong communication, organization, and a proactive service mindset, with