Parts & Service Center Manager

Morgan Truck Body; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Morgan Truck Body in Denver, CO seeks a Parts and Service Center Manager to lead daily operations, champion a safe and profitable environment, and empower the team to deliver high-quality service.

You will oversee service scheduling, parts operations, inventory control, and financial processes while collaborating across Parts and Service to maximize efficiency and customer satisfaction.

Qualifications

• Minimum 5 years of hands-on experience repairing trucks and trailers.
• Experience running a repair facility and ensuring smooth daily operations.
• Proven leadership skills managing teams and operations.
• Good working knowledge of Microsoft Office suite.
• Understanding of basic credit and collections processes.

Responsibilities

• Ensure compliance with service programs, turnaround standards, and customer requirements.
• Coordinate daily service schedules with technicians to meet repair scope and customer expectations.
• Review work orders for labour, materials, and accuracy; assist with quoting and verify quality of work.
• Maintain effective communication with internal and external customers regarding service status and scheduling.
• Oversee parts ordering, processing, shipping, and coordination between Parts and Service.
• Maintain inventory levels, reduce excess/obsolete stock, manage NCR returns and annual physical inventory.
• Utilize JDE to monitor inventory usage and assist planning and control.
• Support A/R, A/P, billing, and departmental financial processes.
• Train and develop team members; promote collaboration between Parts and Service.
• Uphold safety and 5S standards; conduct safety meetings and trainings.
• Support capital requests, maintain area security, and identify efficiency improvements.
• Tackle other assigned tasks with enthusiasm and professionalism.

Skills

Supervisory Experience

Technical Expertise

Facility Management

Software Proficiency

Financial Acumen

Self-Motivation

Teamwork

Organizational Skills

Education

Degree (preferred)

Job description

Parts and Service Center Manager

Drive Repairs. Lead the Crew. Keep Fleets Rolling!

Location: Denver, CO

Your Impact – Big and Bold!

The Parts & Service Center Manager takes charge of daily operations, championing a safe, profitable, and streamlined environment that empowers the team to deliver exceptional results every day.

What a Day in Your Life Looks Like:

• Service Operations: Ensure compliance with national account service programs, turnaround standards, and established customer requirements.
• Scheduling & Coordination: Coordinate daily service schedules, communicate priorities, and partner with technicians to ensure repair scope, quoted hours, and customer expectations are understood.
• Work Orders & Quality: Review work orders for labour, materials, and accuracy; support service quoting and verify completed work meets established quality standards.
• Customer Communication: Maintain effective communication and reporting with internal and external customers regarding service status, scheduling, and requirements.
• Parts Operations: Oversee efficient parts ordering, processing, shipping, and coordination between Parts and Service.
• Inventory Management: Maintain appropriate inventory levels, reduce excess and obsolete stock, manage NCR returns and credits, and support annual physical inventory.
• JDE & Inventory Planning: Utilize JDE to monitor inventory usage and support effective planning, reporting, and inventory control.
• Financial Administration: Maintain accurate documentation and support A/R, A/P, billing, and departmental financial processes.
• Team Leadership: Train and develop team members, establish clear responsibilities, and promote collaboration between Parts and Service.
• Safety & 5S: Ensure compliance with company and OSHA requirements, conduct required safety meetings and training and maintain established 5S standards.
• Operational Support: Support capital requests, maintain Parts & Service area security, and identify opportunities to improve efficiency and profitability.
• Additional Duties: Tackle other assigned tasks with enthusiasm and professionalism.
• Reward Your Results - Your performance matters—and we reward it. Enjoy a competitive compensation package with commission.

What You Bring to the Table:

• Degree: Preferred educational background relevant to the role.
• Supervisory Experience: Proven leadership skills managing teams and operations.
• Technical Expertise: Minimum 5 years of hands‑on experience repairing trucks and trailers.
• Facility Management: Previous experience running a repair facility, ensuring smooth daily operations.
• Software Proficiency: Good working knowledge of Microsoft Office suite.
• Financial Acumen: Understanding of basic credit and collections processes.
• Self‑Motivation : A true self‑starter who takes initiative and drives results.
• Teamwork: Ability to work well with others and foster collaboration.
• Organizational Skills: Skilled at handling multiple