Parts Salesperson

TriGreen Equipment; Dickson (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Department Associate to join their team. In this role, you will represent the dealership with professionalism and integrity, ensuring customer satisfaction through effective sales and service. Your responsibilities will include managing inventory, assisting customers, and maintaining the cleanliness of the parts department. This position requires strong communication skills, a solid understanding of parts merchandising, and the ability to lift heavy items. If you are looking for a dynamic work environment where your contributions make a difference, this opportunity is perfect for you.

Qualifications

• 1+ years experience in Parts Department operations preferred.
• Solid oral and written communication skills required.

Responsibilities

• Promote dealership professionally and maintain customer goodwill.
• Record sales transactions and assist with inventory management.
• Ensure cleanliness of the retail sales area and equipment.

Skills

Communication Skills

Interpersonal Skills

Parts Merchandising Knowledge

Ability to Lift 75 Pounds

Desktop Applications (Microsoft Office)

Education

High School Diploma or GED

Tools

Hydraulic Hose-Making Machine

Battery Safe-T-Fill Machine

Testing Equipment

Job description

Job Responsibilities:

1. Represent and promote the dealership in a professional, honest manner at all times, including personal conduct, behavior, and appearance.
2. Sells parts, merchandise and/or services to meet customer needs.
3. Maintain customer goodwill by greeting and acknowledging all customers he/she comes in contact with.
4. Records sales and/or counter transactions.
5. Assist in keeping parts department clean and orderly.
6. Supplies Service Technicians with parts as required.
7. Maintains the retail sales floor and displays to meet or exceed dealership standards and today’s customer expectations. Assists with preparing and maintaining merchandise display.
8. Controls showroom inventory to ensure maximum sales and customer satisfaction.
9. When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at point of sale.
10. Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper locations.
11. Follow up on shortages and expedite through reporting to Parts Manager.
12. Participates in all job-related training and development. Attends training and schools as prescribed by management to maintain proficiency in his/her job responsibilities.
13. Uses dealership equipment and resources safely and proficiently, such as hydraulic hose-making machine, battery Safe-T-Fill machine, testing equipment, and vehicle.
14. Performs routine housekeeping tasks to maintain and enhance the cleanliness of products and the retail sales area.
15. Should be knowledgeable of parts merchandising and associated selling.
16. Maintains condition of department vehicles, inventory, tools, and equipment.
17. Performs various other duties as assigned.
18. Ability to work varying shifts, weekends, and holidays as needed.
19. Follows all safety rules and regulations in performing work assignments.

Experience, Education, Skills and Knowledge:

1. At least 1 year experience in Parts Department operations preferred.
2. Ability to use standard desktop load applications such as Microsoft Office and internet functions.
3. Ability to work extended hours and weekends.
4. Ability to analyze and interpret basic Parts Department reports.
5. High School Diploma or GED equivalent.
6. Solid oral and written communication skills.
7. Good interpersonal skills.
8. Ability to accept direction from immediate supervisors.
9. General knowledge of parts used for agriculture and outdoor equipment.
10. Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods, and sitting.