Parts Sales & Warehouse Specialist

Puckett Machinery Company; Hattiesburg (MS); On-site; USD 17,000 - 25,000; Full time

Job summary

Puckett Machinery Company is seeking a Parts Sales Counter/Warehouse Associate to support branch parts counter sales and warehouse operations. You will assist with quotes, determine parts availability, post orders, process returns and exchanges, and cross-sell to customers while delivering responsive service.

In addition, you will inspect cores, manage salvage and credit processes, fabricate hydraulic hoses to spec, operate forklift and pallet jack, maintain a clean safe workspace, and assist

Qualifications

• High school diploma or GED required.
• 4–6 years of combined retail parts counter and/or warehouse experience.
• Strong knowledge of Caterpillar and allied heavy equipment.
• Ability to read schematics, specs, and service literature.

Responsibilities

• Assist with parts orders, quotes, availability, and returns.
• Prepare quotes for parts and service; cross-sell and follow up on leads.
• Process cores returns per guidelines; inspect and credit.
• Pick/pack, ship parts; stock shelving and inventory control.
• Deliver parts to field technicians; run department errands.
• Maintain clean, safe work area; operate forklift and pallet jack.

Skills

Customer service

Problem solving

Attention to detail

Verbal communication

Written communication

Interpersonal skills

SIS proficiency

DBS proficiency

Education

High school diploma or GED

Tools

SIS

DBS

Job description

Puckett Machinery Company is seeking a Parts Sales Counter/Warehouse Associate to support branch parts counter sales and warehouse operations. You will assist with quotes, determine parts availability, post orders, process returns and exchanges, and cross-sell to customers while delivering responsive service.

In addition, you will inspect cores, manage salvage and credit processes, fabricate hydraulic hoses to spec, operate forklift and pallet jack, maintain a clean safe workspace, and assist