Parts Sales & Support Specialist

Winnebago Industries Inc; Forest City (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Job summary

Winnebago Industries Inc is seeking a Parts Administrator for Outside Sales in Forest City, IA. This full-time role handles phone and email inquiries, conducts parts research, and manages order-related activities for outside customers under supervision.

You will support department functions, assist with D365 and Salesforce integration, promote parts sales, and provide professional customer service while learning company policies and processes.

Qualifications

• Successful experience in a customer support role.
• Hands-on work with motorhome/RV systems or general mechanical knowledge will be helpful.
• Experience with engineering drawings will be helpful.

Responsibilities

• Answer phone calls and emails, do parts research, manage order-related activities for outside customers, perform departmental support functions.
• Conduct yourself professionally, according to management policies and general business operations, using discretion and sound judgment.
• Promote company and department goodwill with all contacts.
• Assist with expansion and development of parts sales as requested.
• Assist with integration of D365 and Salesforce into standard processes.

Skills

Customer service experience

Communication skills

Multi-tasking

Adaptability

Microsoft Office

Tools

D365

Salesforce

Microsoft Office

Job description

Winnebago Industries Inc is seeking a Parts Administrator for Outside Sales in Forest City, IA. This full-time role handles phone and email inquiries, conducts parts research, and manages order-related activities for outside customers under supervision.

You will support department functions, assist with D365 and Salesforce integration, promote parts sales, and provide professional customer service while learning company policies and processes.