Parts Sales Specialist - Front Counter

Rush Enterprises, Inc; Columbus (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company matching

Employee stock purchase program

Performance-based incentives

Job summary

Rush Truck Centers is seeking a Parts Sales Representative for the Front Counter to serve external customers at the counter or by phone. You will handle parts movements in SAP, update repair orders in Service Link, and initiate retail orders while documenting sales per Rush policies.

The role emphasizes high-volume counter sales, accuracy in invoicing, and participation in CSI and marketing initiatives. This position offers a comprehensive benefits package and opportunities for growth within a

Qualifications

• High school diploma or GED required.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies including signatures and payment details.
• Issue credit for parts returns, ensuring original invoice or number for verification.
• Responsible for core returns per procedure.
• Complete all customer and vendor returns per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over-the-counter sales

Customer service

Phone sales

Cash handling

Education

High school diploma or GED

Tools

SAP

Inventory software

Job description

Rush Truck Centers is seeking a Parts Sales Representative for the Front Counter to serve external customers at the counter or by phone. You will handle parts movements in SAP, update repair orders in Service Link, and initiate retail orders while documenting sales per Rush policies.

The role emphasizes high-volume counter sales, accuracy in invoicing, and participation in CSI and marketing initiatives. This position offers a comprehensive benefits package and opportunities for growth within a