Front Counter Parts Sales Specialist

Rush Enterprises, Inc; Springfield (MO); On-site; USD 50,000 - 65,000; Full time

Job summary

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle and equipment parts to external customers at the counter or via phone. You will process SAP movements and keep repair orders updated in Service Link.

Responsibilities include setting up daily shipments, soliciting accounts by phone, and participating in CSI and marketing. A high school diploma or GED and six months of over-the-counter sales experience are required.

Qualifications

• High school diploma or GED required.
• Six months’ experience in over the counter sales, preferably in a dealership or service setting environment.
• Familiarity with accounting and inventory tracking software.

Responsibilities

• Sell parts to external and account customers, over the counter, through the shop, or on the phone.
• Ensure all parts movements are performed in SAP in a timely manner.
• Keep repair orders updated in Service Link.
• Initiate all retail orders possible in Parts link.
• Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Responsible for core returns – per procedure.
• Complete all customer and vendor returns-per procedure.
• Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Set up orders for daily shipment, delivery, or pick-up.
• Solicit assigned accounts by phone.
• Participate in Dealership CSI and marketing.

Skills

Over the counter sales

Sales experience

Customer service

Education

High school diploma or GED

Tools

Accounting software

Inventory tracking software

Job description

Rush Truck Centers is seeking a Parts Sales Representative - Front Counter to sell commercial vehicle and equipment parts to external customers at the counter or via phone. You will process SAP movements and keep repair orders updated in Service Link.

Responsibilities include setting up daily shipments, soliciting accounts by phone, and participating in CSI and marketing. A high school diploma or GED and six months of over-the-counter sales experience are required.