Parts Sales Specialist — Customer Solutions & Growth

Pho Prime, LLC; Tremont Park (GA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

8 Paid Holidays & 1 Paid Wellness Day

Paid time off

Employee Referral Bonus Program

Medical, Dental, and Vision Insurance

401k with a Company Match

Company Paid Training

Growth and Leadership Opportunities

Job summary

W.W. Williams is seeking an Inside Sales, Parts specialist to work with customers in person or by phone, selling products and services and solving problems. Compensation is $21.00–$28.00 per hour and schedule is full time; permanent role with negotiable pay based on qualifications.

You will identify opportunities, quote prices, process orders, and maintain accurate records, leveraging product knowledge and office software to support sales and service delivery.

Qualifications

• High school diploma or GED completed or equivalent.
• Strong written and verbal communication skills.
• Computer and software skills including Microsoft Office Suite.

Responsibilities

• Communicates with the customer, either by phone or in person, to determine the customer's concerns, problems, or needs while maintaining a high degree of professionalism.
• Matches customer needs with product and service offerings and proposes solutions, maximizing customer satisfaction and sales opportunities.
• Identifies sales opportunities beyond current needs, provides customers with information to make informed decisions including the benefits of the purchase, and obtains customer agreement to proceed with the sale.
• Uses extensive product knowledge, various computer software programs, and supplier catalogs to identify exact parts needed and price and availability with a high degree of accuracy.
• Emphasizes product features and benefits, quotes prices and credit terms, and prepares orders for sales obtained.
• Enters products sold into computer resulting in a thorough accounting of inventory levels and accurate customer invoices.
• Recovers freight costs by following the current freight policy.
• Processes customer payments in any of the acceptable forms, assuring that credit policies are observed when credit is the chosen payment method.
• Overcomes technical and business objections of prospective customers.
• Estimates date of delivery to the customer, based on knowledge of own firm's inventory and stock delivery schedules.

Skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

W.W. Williams is seeking an Inside Sales, Parts specialist to work with customers in person or by phone, selling products and services and solving problems. Compensation is $21.00–$28.00 per hour and schedule is full time; permanent role with negotiable pay based on qualifications.

You will identify opportunities, quote prices, process orders, and maintain accurate records, leveraging product knowledge and office software to support sales and service delivery.