Parts Sales Specialist

Bane-Welker Equipment, LLC; Plain City (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation

Holidays

Short-term & long-term disability

Employee Stock Ownership Plan

Job summary

Bane-Welker Equipment is seeking an Agricultural Parts Sales Specialist to join our team. This role provides parts support to customers and service technicians, ensuring accurate inventory and timely responses.

The ideal candidate communicates well, enjoys helping people, and is comfortable using electronic parts catalogs and inventory systems. Experience in agricultural equipment is valuable, and a willingness to learn is essential.

Qualifications

• Strong communication and customer service skills.
• Comfortable learning and using computers, electronic parts catalogs, inventory systems, and other technology.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Provide friendly, knowledgeable customer service to customers in person and over the phone.
• Identify customer needs and assist with finding the correct parts, components, and solutions.
• Research parts using electronic parts catalogs, manufacturer resources, and other technology systems.
• Work closely with Service Technicians and Service Managers to support repair and maintenance needs.
• Build positive relationships with customers by providing timely communication and dependable follow-through.
• Receive, inspect, stock, and organize incoming parts and inventory.
• Maintain accurate inventory records and help ensure parts are properly identified and located.
• Monitor inventory levels and assist with ordering parts based on customer and service department needs.
• Process parts sales, returns, transfers, and other transactions accurately.
• Assist with inventory counts and investigate inventory discrepancies.
• Keep the parts department clean, organized, and professional.
• Stay current on new equipment, parts, technology, and product information.
• Participate in training and actively develop product and industry knowledge.
• Support other parts department and dealership needs as assigned.

Skills

Communication

Customer service

Technology literacy

Attention to detail

Team player

Tools

Electronic parts catalogs

Inventory systems

Job description

Looking for a rewarding career in agriculture? Look no further than right here at Bane-Welker Equipment.

Bane-Welker Equipment is a 100% Employee-Owned ESOP that allows you to invest not only in your future but in the company in which you are building your career. Bane-Welker Equipment is focused on serving our customers, employees and the communities we live in.

Here at Bane-Welker Equipment, we offer a wide variety of full-time positions across all departments including Sales, Parts, Service, Precision Farming, Transportation and Administrative Department roles.

BENEFITS
Bane-Welker Equipment offers a wide range of benefit options to best suite you and your family's needs and lifestyle, including, but not limited to paid vacation and holidays, health insurance, short-term & long-term disability options, 401K with company match, and more.

ABOUT US

We are invested in our communities where we work and live.

We are 100% Employee Owned. See what that means to us (and you)!

Attention high school students! Do you want to be a diesel mechanic when you graduate? We’ve got the perfect opportunity. Tuition assistance, tool programs, and the opportunity to learn the job while attending school are just a couple of the perks.

Looking for a fun way to spend your summer while learning about jobs in the agriculture field? Our interships are unlike any other. Want to know more? Positions are posted in October.

Bane-Welker Equipment is seeking an Agricultural Parts Sales Specialist to join our team. This position plays an important role in supporting our customers and service technicians by providing knowledgeable, responsive parts support while maintaining accurate and well-organized inventory.

The ideal candidate is a strong communicator who enjoys helping people, is comfortable using technology, and has a willingness to learn. Experience in the agricultural equipment industry is valuable, and a background as an agricultural or diesel technician can provide a strong foundation for success in this role.

What You’ll Do

• Provide friendly, knowledgeable customer service to customers in person and over the phone.
• Identify customer needs and assist with finding the correct parts, components, and solutions.
• Research parts using electronic parts catalogs, manufacturer resources, and other technology systems.
• Work closely with Service Technicians and Service Managers to support repair and maintenance needs.
• Build positive relationships with customers by providing timely communication and dependable follow-through.
• Receive, inspect, stock, and organize incoming parts and inventory.
• Maintain accurate inventory records and help ensure parts are properly identified and located.
• Monitor inventory levels and assist with ordering parts based on customer and service department needs.
• Process parts sales, returns, transfers, and other transactions accurately.
• Assist with inventory counts and investigate inventory discrepancies.
• Keep the parts department clean, organized, and professional.
• Stay current on new equipment, parts, technology, and product information.
• Participate in training and actively develop product and industry knowledge.
• Support other parts department and dealership needs as assigned.

What We’re Looking For

• Strong communication and customer service skills.
• A genuine interest in helping customers find the right solution.
• Comfortable learning and using computers, electronic parts catalogs, inventory systems, and other technology.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to learn about agricultural equipment, parts, and dealership operations.
• Ability to work effectively with customers, technicians, service managers, and other dealership team members.
• Reliable follow-through and a team-oriented approach.

Environmental Factors/Physical Demands:

Work is performed in an office, maintenance shop and outdoor environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May be subject to sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.

Bane-Welker is proud to offer a comprehensive benefits package to our full-time employees; overtime pay for hourly employees, competitive salary, company-paid term life insurance (option to purchase more), paid vacation, and holidays. Health, Dental, Vision, Short Term & Long-Term Disability Insurance are all available. Bane Welker also offers a Health Savings Account and 401K with a 10% matching contribution. As well as our Employee Stock Ownership Plan.

BANE-WELKER EQUIPMENT IS AN EQUAL OPPORTUNITY EMPLOYER