Parts Sales Specialist

GreenMark Equipment; Hastings (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance starts on your first day of employment

401k with company match

Paid Holidays

Paid Time Off

Competitive wages

Company paid uniforms

Continued training through John Deere

Advancement opportunities

Employee discounts

Job summary

GreenMark Equipment, located in Hastings, Michigan, is seeking a Parts Specialist to provide top-notch service to customers purchasing parts both in-store and online. The ideal candidate will have a passion for customer service, a high school diploma, and experience in inventory management.

This role is essential in supporting our service departments and offers great benefits including health insurance, 401k with company match, and advancement opportunities. Join us and become a key member of our team!

Qualifications

• High School diploma or equivalent experience.
• Experience connecting with customers and maintaining a professional image.
• Demonstrated basic understanding of the selling processes.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Providing excellent customer service to customers.
• Recommends sales of additional parts or accessories.
• Processes all in-store orders accurately and timely.
• Maintains inventory integrity and assists in cycle counts.
• Prepares and maintains showroom image.

Skills

Customer service

Sales recommendations

Inventory management

Basic understanding of selling processes

Education

High School diploma or equivalent experience

Tools

Microsoft Office

Job description

Overview

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

Do you have experience selling parts and services to meet customer needs while providing great customer service? If you answered YES, then we want YOU to apply!

The Parts Specialist team members are critical to ensuring that customers have a great experience at GreenMark that will keep them coming back.

Benefits

• Health insurance starts on your first day of employment
• 401k with company match
• Paid Holidays
• Paid Time Off
• Competitive wages
• Company paid uniforms
• Continued training through John Deere
• Advancement opportunities
• Employee discounts

Purpose

This position is responsible for providing top notch service for customers purchasing parts in store and online and looking for information on promotions and accounts. The parts department is essential in providing support for our service departments for timely customer repairs.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Qualifications

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications