Parts Sales Representative

careers-titanmachinery; Grand Island (NE); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

Health and Dental Coverage

HSA contributions

8 Paid Holidays

401(k) with company matching

Parental leave

PTO

Job summary

Titan Machinery in Grand Island, NE seeks a Parts Sales Representative to deliver exceptional service, drive parts sales, and keep the parts department running smoothly. You will assist customers in person and over the phone, develop product knowledge, and use our digital tools to manage inventory, invoicing, and queries.

A strong customer service mindset and attention to detail are essential. We offer a comprehensive benefits package, including health/dental, HSA contributions, 401(k) matching,

Qualifications

• Strong customer service skills and ability to work with customers in person and over the phone.
• Keen attention to detail and initiative with a proactive work style.
• Ability to work independently and use digital tools for inventory, invoicing, and inquiries.
• Excellent communication and problem-solving when assisting customers with product recommendations.

Responsibilities

• Provide exemplary customer service to in-store and phone customers.
• Leverage product knowledge to recommend parts and solutions.
• Master integrated business systems for inventory, invoicing, and inquiries.

Skills

Customer service

Attention to detail

Independent worker

Communication skills

Education

High school diploma / GED

Job description

Overview

Join the Titan Machinery team as a Parts Sales Representative where you'll play a crucial role in delivering exceptional customer service, driving sales, and ensuring the efficient operation of our parts department.

Responsibilities

• Exemplary Customer Service: Serve as the frontline ambassador of our company, providing prompt and courteous service to customers in person and over the phone. Ensure all customer needs are met promptly and professionally
• Product Knowledge: Stay ahead of the curve by leveraging the latest digital tools and resources in the industry by continually studying and staying updated on relevant product information and market trends, enabling you to provide informed recommendations to customers
• Efficient System Proficiency: Master our integrated business systems and digital tools to optimize processes. Utilize advanced computer functions for inventory management, invoicing, and handling customer queries, ensuring streamlined and accurate operations

If you're passionate about inside sales and thrive in a fast-paced environment where professionalism and excellent customer service work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

• Have 1+ years related work experience OR a high school diploma/GED
• Ability to do same day travel up to 20% of the time and work flexible hours
• Strong customer service skills
• Keen attention to detail, high level of initiative, and the ability to work independently

Titan Machinery provides a generous total compensation package including the following benefits:

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leaveand Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Performance-based incentives
• #TMSales

Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affinitive Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.