Parts Sales Representative

#twiceasnice Recruiting; Evansville (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Uncapped monthly commission

Benefits

Job summary

#twiceasnice Recruiting is seeking a Parts Sales Representative to support customers with replacement parts and service solutions. This desk-based role handles about 40 requests daily, primarily via calls and emails, in a fast-paced environment.

The ideal candidate has 2+ years in parts sales, strong CRM/ERP skills, and excellent communication. A steady, organized approach will help manage multiple priorities and contribute to aftermarket revenue.

Qualifications

• 2+ years of parts sales experience required.
• Proficiency with CRM & ERP systems.
• Excellent communication skills and professional phone presence.
• Strong organizational skills and ability to juggle multiple priorities.

Responsibilities

• Serve as the primary contact for parts and service inquiries.
• Respond to customer phone calls and emails regarding replacement parts, spare parts, and service solutions.
• Research and identify the correct parts using ERP systems, product documentation, and internal resources.
• Prepare and deliver quotations and follow up with customers.
• Maintain accurate customer records and activities in the CRM.
• Collaborate with other departments to support customer needs.
• Maintain knowledge of the company’s products and services.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Team collaboration

Tools

CRM

ERP systems

Job description

Salary: $25 – $30/hour + Uncapped Monthly Commission + Benefits

Job Type: Full-Time

Typical Hours: 7am – 4pm, with some flexibility

Sponsorship not available

Relocation assistance not available

Our client, an industrial machine manufacturer, is looking for a Parts Sales Representative to add to their team. In this role, you will be responsible for supporting customers with replacement parts, spare parts packages, and service solutions throughout the lifecycle of their equipment. This is a desk-based role: you’ll take incoming calls and emails, look up the part in the system, and send over a quote. It is a steady, fast-paced role handling around 40 requests a day, busy, but not high-pressure. To thrive in this role, you must have 2+ years of parts sales experience and the ability to juggle a high volume of requests while staying organized and customer focused. This is a great opportunity to join a growth-focused, transparent company where you can directly impact customer satisfaction and aftermarket revenue.

• Serve as the primary contact for parts and service inquiries
• Respond to customer phone calls and emails regarding replacement parts, spare parts, and service solutions
• Research and identify the correct parts using ERP systems, product documentation, and internal resources
• Prepare and deliver quotations and follow up with customers
• Maintain accurate customer records and activities in the CRM
• Collaborate with other departments to support customer needs
• Maintain knowledge of the company’s products and services
• 2+ years of parts sales experience required
• Proficiency with CRM & ERP systems required
• Excellent communication skills and professional phone presence required
• Strong organizational skills, with the ability to manage multiple priorities required