Parts Sales Rep - Moscow Mills

Sydenstricker Nobbe Partners; Moscow Mills (MO); On-site; USD 18,000 - 23,000; Full time

Job summary

Sydenstricker Nobbe Partners in Moscow Mills, MO 63362 is seeking an entry level Parts Clerk in the SNP Moscow Mills location. This role focuses on delivering exceptional customer service while supplying customers with timely information about accounts, products, rates, and services offered.

The position is full-time and sits in the Parts department, involving daily showroom upkeep, inventory support, and help with order processing and follow-ups to ensure accurate customer pickups or deliveries.

Qualifications

• High School diploma or equivalent experience.
• Experience connecting with customers and maintaining a professional image.
• Ability to manage multiple projects independently.
• Proficiency with Microsoft Office and internet applications.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers.
• Provides recommendation for sales of additional related or needed parts or accessories.
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status.
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise.
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Assists in keeping parts department clean and orderly.
• Routinely lifts items weighing up to 50 lbs.

Skills

Customer service

Multi-tasking

Communication skills

Sales basics

Education

High School diploma

Tools

Microsoft Office

Point of sale systems

Job description

Job Details

Job Location: SNP Moscow Mills - Moscow Mills, MO 63362

Position Type: Full Time

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day

Job Category: Retail

Position Specifics Department: Parts

Reports to: Retail Manager

Purpose

Purpose This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Qualifications

• Experience, Education, Skills and Knowledge
• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications