Parts Sales Pro: Customer-Focused Solutions

Papé Group; Seattle (WA); On-site; USD 34,000 - 50,000; Full time

Job summary

Pape’ Material Handling in Seattle, WA is seeking a Parts Sales Specialist to join our team. The role focuses on providing expert parts recommendations and delivering strong customer service both at the counter and over the phone.

You’ll identify needs, offer timely parts solutions, and build lasting relationships with our clients. Growth, training, and a supportive team environment are highlighted in this opportunity.

Qualifications

• 3 or more years of parts counter experience or applicable mechanical/service experience.
• Advanced knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Be the go-to parts expert for customers seeking to maintain and repair equipment.
• Interact face-to-face at the counter or over the phone to identify needs and recommend parts.
• Use product literature, specialized software systems, and knowledge to offer timely solutions.
• Translate technical details into actionable parts support and build client relationships.
• Deliver customer service that builds trust and long-term partnerships.

Skills

Parts inventory

Customer communication

Sales

Team orientation

Organizational skills

Self-motivation

Job description

Pape’ Material Handling in Seattle, WA is seeking a Parts Sales Specialist to join our team. The role focuses on providing expert parts recommendations and delivering strong customer service both at the counter and over the phone.

You’ll identify needs, offer timely parts solutions, and build lasting relationships with our clients. Growth, training, and a supportive team environment are highlighted in this opportunity.