Parts Sales Manager - Lead WOW Customer Service (Flexible)

AutoZone, Inc.; Lawrenceville (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

AutoZone, Inc. is seeking a Parts Sales Manager to drive sales performance and lead a high‑performing team in a busy automotive retail store. Under Store Manager guidance, MITs and leadership will focus on WOW customer service, inventory control, and developing staff to deliver measurable results.

The role emphasizes leadership, operational excellence, and collaboration with commercial teams to exceed targets and maintain exemplary customer experiences.

Qualifications

• Must demonstrate leadership and decision‑making abilities.
• Bilingual in English and Spanish preferred.
• Experience in automotive retail is a plus.

Responsibilities

• Lead supervision, training, and development of high‑performing employees.
• Maintain clear, effective communication with customers and staff.
• Monitor sales goals, inventory accuracy, and performance standards.
• Follow store procedures, manage inventory, cash handling, shrink control.
• Collaborate with store staff and department leaders to ensure smooth operations.
• Lead sales and inventory management; ensure timely returns and merchandising.
• Promote PPE and safety compliance.
• Support commercial accounts to ensure timely deliveries and customer satisfaction.
• Resolve customer issues promptly while upholding company policies.

Skills

Leadership

Communication

Problem Solving

Teamwork

Bilingual English/Spanish

Flexible Schedule

Job description

AutoZone, Inc. is seeking a Parts Sales Manager to drive sales performance and lead a high‑performing team in a busy automotive retail store. Under Store Manager guidance, MITs and leadership will focus on WOW customer service, inventory control, and developing staff to deliver measurable results.

The role emphasizes leadership, operational excellence, and collaboration with commercial teams to exceed targets and maintain exemplary customer experiences.