Parts Sales Manager - Lead Team, WOW Service

AutoZone, Inc.; Kimball Township (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

AutoZone, Inc. seeks a Parts Sales Manager to drive sales performance and lead a high-performing team, delivering WOW! customer service in a fast-paced automotive retail setting.

You will support the Store Manager, oversee parts sales and inventory, and collaborate with commercial accounts to meet delivery needs while maintaining safety and compliance standards. This role emphasizes leadership, teamwork, and exceptional customer interactions.

Qualifications

• Proven leadership and people management experience.
• Excellent communication with customers and colleagues.
• Ability to monitor targets, inventory accuracy, and process standards.
• Follow structured store procedures and manage cash handling.
• Collaborate cross-functionally to ensure smooth operations and service excellence.
• Lead sales and inventory initiatives, including returns and merchandising.
• Adhere to safety policies and risk management practices.
• Assist in managing commercial accounts and timely deliveries.
• Resolve customer issues swiftly while upholding policies.

Responsibilities

• Lead store team under Store Manager guidance, coaching and developing staff.
• Ensure clear, effective communication with customers and employees.
• Monitor sales goals, inventory accuracy, and performance metrics.
• Follow store procedures, manage inventory, cash handling, shrink, and efficiency.
• Collaborate with store staff and department leaders to maintain service excellence.
• Drive Parts sales and manage inventory, returns, and merchandising.
• Enforce PPE and safety standards; promote risk management.

Skills

Leadership

Communication

Metrics mind

Process orientation

Teamwork

Sales & inventory

Safety & compliance

Commercial support

Problem solving

Job description

AutoZone, Inc. seeks a Parts Sales Manager to drive sales performance and lead a high-performing team, delivering WOW! customer service in a fast-paced automotive retail setting.

You will support the Store Manager, oversee parts sales and inventory, and collaborate with commercial accounts to meet delivery needs while maintaining safety and compliance standards. This role emphasizes leadership, teamwork, and exceptional customer interactions.