Parts Sales Manager - Lead a WOW Customer Team

AutoZone, Inc.; Harmarville (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone, Inc. is seeking a Parts Sales Manager to lead a high-performing team and drive sales performance while delivering WOW! Customer Service. You will assist the Store Manager in daily operations, supervise staff, and ensure inventory accuracy and timely deliveries in a fast-paced retail environment.

The role emphasizes leadership, clear communication, and a metrics-driven approach. A flexible schedule including mornings, nights, weekends, and overtime is required to meet store goals.

Qualifications

• Leadership and staff development to drive a high-performing team.
• Excellent communication with customers and team to ensure smooth operations.
• Ability to monitor sales and inventory metrics and maintain performance standards.

Responsibilities

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales & Inventory Management

Safety & Compliance

Commercial Account Support

Problem Solving

Job description

AutoZone, Inc. is seeking a Parts Sales Manager to lead a high-performing team and drive sales performance while delivering WOW! Customer Service. You will assist the Store Manager in daily operations, supervise staff, and ensure inventory accuracy and timely deliveries in a fast-paced retail environment.

The role emphasizes leadership, clear communication, and a metrics-driven approach. A flexible schedule including mornings, nights, weekends, and overtime is required to meet store goals.