Parts Sales Manager: Lead High-Performance Auto Retail Team

AutoZone, Inc.; Waukegan (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

AutoZone, Inc. is seeking a Parts Sales Manager to drive sales performance, lead a high-performing team, and deliver WOW! customer service in a retail automotive setting.

Under the Store Manager guidance, you will oversee daily operations, training, and team development to meet targets and ensure outstanding customer experiences. You will supervise, train, and coordinate with staff to optimize inventory, manage cash handling, and support commercial deliveries while maintaining safety and

Qualifications

• Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail
• Certifications: Automotive Service Excellence (ASE) Certification

Responsibilities

• Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
• Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
• Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
• Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
• Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
• Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
• Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
• Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
• Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.

Skills

Leadership

Communication

Metrics Mindedness

Process Orientation

Teamwork

Parts Sales

Inventory Management

Safety & Compliance

Commercial Account Support

Problem Solving

Job description

AutoZone, Inc. is seeking a Parts Sales Manager to drive sales performance, lead a high-performing team, and deliver WOW! customer service in a retail automotive setting.

Under the Store Manager guidance, you will oversee daily operations, training, and team development to meet targets and ensure outstanding customer experiences. You will supervise, train, and coordinate with staff to optimize inventory, manage cash handling, and support commercial deliveries while maintaining safety and