Parts Sales Lead - Drive Growth & WOW Service

AutoZone, Inc.; Kirtland (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you will lead by example, oversee daily operations, and coach team members to achieve WOW! customer service while meeting sales targets.

You will collaborate with store staff and commercial department leaders to deliver timely deliveries, manage inventory, and maintain safety and compliance across the shop floor.

Qualifications

• Experience leading automotive retail teams.
• Ability to manage store operations and customer service.
• Bilingual in Spanish and English preferred.

Responsibilities

• Assist Store Manager in supervising, training, and developing staff to drive performance.
• Maintain clear communication with customers and employees to ensure smooth operations.
• Monitor sales goals, inventory accuracy, and performance standards to improve results.
• Follow store procedures, manage inventory, oversee cash handling, and control shrinkage.
• Collaborate with store staff and department leaders to ensure seamless operations and service excellence.
• Lead efforts to exceed sales targets, optimize inventory levels, and process returns and merchandising.
• Enforce PPE use, promote safety practices, and uphold company safety standards.
• Support commercial accounts and hub departments to meet customer needs and timely deliveries.
• Resolve customer concerns and store issues promptly while adhering to policies.

Skills

Leadership

Bilingual Spanish/English

Flexible schedule

Education

ASE Certification

Job description

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. As a Parts Sales Manager, you will lead by example, oversee daily operations, and coach team members to achieve WOW! customer service while meeting sales targets.

You will collaborate with store staff and commercial department leaders to deliver timely deliveries, manage inventory, and maintain safety and compliance across the shop floor.