Parts Sales & Inventory Specialist

Heritage Tractor; Olathe (KS); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Heritage Tractor is seeking a Parts Sales Professional to assist customers in identifying and purchasing parts, attachments, and related products. You will promote services, process online orders, and help maintain organized inventory in a fast-paced parts department.

Responsibilities include receiving shipments, stocking inventory, assisting with displays, and ensuring accurate order fulfillment while maintaining a safe work environment.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills, including data entry and keyboarding.
• Basic knowledge of parts, equipment, machinery, or related products.
• Ability to learn and use parts catalog and inventory management systems.
• Ability to work effectively as part of a team.
• Strong customer service and communication skills.
• Ability to maintain attention to detail when processing orders and handling inventory.
• Experience in parts sales, inventory management, agriculture or related equipment.
• Experience using electronic parts catalog systems, including John Deere Parts Catalog.
• Customer service and relationship-building skills.
• Verbal and written communication skills.
• Basic sales and product recommendation skills.
• Inventory organization and stock handling abilities.
• Problem-solving and follow-up skills.
• Ability to prioritize tasks and manage multiple responsibilities.

Responsabilités

• Assist customers in identifying and purchasing parts, attachments, and related products.
• Promote products and services while delivering a positive customer experience.
• Process and communicate customer online parts orders through the company’s customer portal.
• Receive incoming shipments and verify inventory received against shipment documentation.
• Stock inventory in designated storage locations and maintain organized inventory areas.
• Assist with the preparation, maintenance, and presentation of merchandise displays.
• Monitor and report inventory shortages, order discrepancies, and urgent customer needs.
• Support the fulfillment of customer orders, including machine-down and stock orders.
• Help maintain a clean, safe, and organized parts department, warehouse, and work areas.
• Assist in the care and maintenance of departmental tools, equipment, and vehicles.
• Answer incoming calls and respond to customer inquiries in a timely manner.
• Collaborate with coworkers to support daily department operations and customer service goals.
• Perform other job-related duties as assigned.

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Problem-solving

Multi-tasking

Sales support

Verbal & written communication

Formation

High school diploma or equivalent

Outils

John Deere Parts Catalog

Parts catalog systems

Inventory management systems

Description du poste

Heritage Tractor is seeking a Parts Sales Professional to assist customers in identifying and purchasing parts, attachments, and related products. You will promote services, process online orders, and help maintain organized inventory in a fast-paced parts department.

Responsibilities include receiving shipments, stocking inventory, assisting with displays, and ensuring accurate order fulfillment while maintaining a safe work environment.