Parts Sales Counter Associate — Growth & Customer Impact

Transource Truck & Equipment Inc; Billings (MT); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health, Vision, Dental, Life Insurance

401(k) with company match

Vacation, Sick and Holiday pay

Job summary

TranSource Truck & Equipment, Inc. is seeking a Parts Sales Counter Associate at our Billings location. You will be the first point of contact for customers needing parts, identify needs, provide recommendations, and process orders to ensure timely delivery.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced environment. Prior parts sales experience is preferred, and basic computer skills are required to operate sales systems.

Qualifications

• Previous experience in parts sales, automotive, or industrial parts preferred.
• Excellent customer service skills with a friendly, approachable demeanor.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Assist customers in identifying and purchasing the correct parts and supplies.
• Provide accurate product information and recommendations based on customer needs.
• Process parts orders, both in person and over the phone, ensuring accuracy and timely delivery.
• Maintain knowledge of parts inventory, product features, and availability.
• Handle customer inquiries and resolve any issues or concerns related to parts and products.
• Assist with inventory management, restocking, and maintaining an organized parts area.
• Process payments, provide receipts, and complete sales transactions.
• Collaborate with the team to ensure smooth operations and customer satisfaction.

Skills

Customer service

Multi-tasking

Attention to detail

Communication

Tools

Sales/order management systems

Basic computer skills

Job description

TranSource Truck & Equipment, Inc. is seeking a Parts Sales Counter Associate at our Billings location. You will be the first point of contact for customers needing parts, identify needs, provide recommendations, and process orders to ensure timely delivery.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced environment. Prior parts sales experience is preferred, and basic computer skills are required to operate sales systems.