Parts Sales

Peterson Cat; Hillsboro (OR); On-site; USD 36,000 - 54,000; Full time

Job summary

Peterson Machinery Co. in Hillsboro, OR is seeking a Parts Counter Salesperson to assist the service department by researching, pricing, locating and delivering parts.

The ideal candidate has a high school diploma or GED and at least two years of parts or sales experience, preferably in heavy industrial settings, with working knowledge of DBS and CDK. Strong customer service, communication and relationship-building skills are essential.

Qualifications

• High school diploma or GED completed.
• Minimum two years of experience in parts or sales.
• Experience in heavy industrial environment preferred.
• Knowledge of DBS and CDK is a plus.

Responsibilities

• Understand and respond to walk-in and phone customer parts requests.
• Make high value recommendations to customers regarding parts and service needs.
• Maintain beneficial relationships with existing and new customers.
• Maintain knowledge of products, services, and parts costs.
• Prepare purchase orders and related documents.
• Process return parts and issue credits/restocking.
• Assist service department by pricing and quoting parts.
• Operate lift truck or hand truck to move shipments.
• Maintain punctual, regular attendance; overtime may be required.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Problem solving

Education

High school diploma or GED

Tools

DBS

CDK

Job description

It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 90 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 90 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has a need for a Parts Counter Salesperson at our Hillsboro, OR location.

Summary

This position provides customer assistance to the service department by researching, pricing, locating, and delivery of parts.

Essential Job Functions

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Understand and interpret walk-in and telephone customer parts requests.
• Make high value recommendations to customers relating to parts and service needs.
• Maintain a mutually beneficial relationship with both established and new customers.
• Maintain a working knowledge of company products, services, and parts including the costs of each.
• Complete all necessary transaction documents in a timely and accurate manner.
• Fill parts orders for shop and field technicians that may require determining the correct part and/or part numbers by using DBS, CDK, company software and other information resources.
• Order parts from manufacturers or outside vendors by preparing purchase orders and other appropriate purchase documents.
• Process return parts from service department or customers issuing credit memos and restocking parts.
• Keep service department informed on the status of any back ordered items.
• Assist service department in preparing quotes by researching and pricing parts.
• Operates lift truck or uses hand truck to move, convey, or hoist shipments from shipping and receiving platform to trucks, storage, or work areas.
• Maintains punctual, regular, and predictable attendance.

Other Job Functions

• Assist in other department activities as assigned by the supervisor.
• May be required to work overtime.

Qualifications

High school diploma or general education degree (GED); and a minimum of two years of experience in parts or sales, preferably in a heavy industrial environment; or equivalent combination of education and experience.

#INDL

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.