Parts Representative - Waupun, WI

VetJobs; Waupun (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

VetJobs in Wisconsin is seeking a full-time Parts/Customer Service Associate for an on-site role in Waupun. You will provide excellent customer service, identify required parts, and maintain showroom displays while supporting forklift loading/unloading and inventory tasks.

Responsibilities include greeting customers, locating parts in the system, assisting with shipments, and cold-calling to grow business. Forklift certification can be provided by the employer; candidate must be able to lift up

Qualifications

• Have a mechanical aptitude; familiarity with agriculture and lawn & garden equipment is helpful but not required.
• Ability to communicate with customers and co-workers; good listening and verbal skills, including phone etiquette.
• Utilizing the computer for basic day to day operations.
• Self-motivated within the parts department, prioritizing your day.
• Multi-tasking with multiple orders and customers as appropriate.
• Ability to lift items weighing up to 75 lbs.
• Ability to stand for long periods of time.

Responsibilities

• Performing optimum customer service to problem solve for each and every customer.
• Identifying what parts a customer requests or asks you to find on the computer system.
• Create a positive experience for all customers through attitude, helpfulness, clarity, and innovation.
• Assists with marketing parts on showroom merchandise displays.
• Loading and unloading of trucks with forklift. Forklift certification can be provided by employer.
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
• Greeting customer immediately when they enter the store and direct them to appropriate person or department.
• Cold calling on customers to generate more business either by phone or in person.
• Inventory of parts bins during off-peak busy time.

Skills

Mechanical Aptitude

Agriculture Equipment Familiarity

Customer Communication

Phone Etiquette

Computer Skills

Self-Motivation

Multi-tasking

Lifting 75 lbs

Standing for Long Periods

Education

High School/GED

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Status: Full Time

Responsibilities

• Performing optimum customer service to problem solve for each and every customer.
• Identifying what parts a customer requests or asks you to find on the computer system.
• Create a positive experience for all customers through attitude, helpfulness, clarity, and innovation.
• Assists with marketing parts on showroom merchandise displays.
• Loading and unloading of trucks with forklift. Forklift certification can be provided by employer.
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
• Greeting customer immediately when they enter the store and direct them to appropriate person or department.
• Cold calling on customers to generate more business either by phone or in person.
• Inventory of parts bins during off-peak busy time.

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

Skills & Requirements:

• Have a mechanical aptitude; familiarity with agriculture and lawn & garden equipment is helpful but not required.
• Ability to communicate with customers and co-workers-good listening and verbal skills. This also includes good phone etiquette.
• Utilizing the computer for basic day to day operations.
• Self-motivated within the parts department, along with prioritizing your day.
• Multi-Tasking with multiple orders and customers as appropriate.
• Ability to lift items weighing up to 75 lbs.
• Ability to stand for long periods of time.
• Any other duties as assigned by supervisor.

City: Waupun

State: Wisconsin

Job Category: Operations

Job Code: Agriculture Agriculture

Affiliate Sponsor: John Deere