Parts Counter Salesperson - Van Wert, OH

VetJobs; Van Wert (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

VetJobs in Van Wert, Ohio, is seeking a parts counter salesperson for a John Deere affiliate to serve customers by supplying parts, answering questions, and processing orders.

The role requires standing, lifting up to 75 pounds, occasional forklift operation, and availability for extended hours including weekends; prior parts or sales experience preferred.

Qualifications

• High School diploma or equivalent experience; Associate’s degree in an Agriculture field preferred.
• 1+ years of Parts experience or equivalent sales or service experience.
• Experience connecting with customers, maintaining a professional image, and establishing rapport.
• Demonstrate basic understanding of the selling process.
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
• Experience working both independently and, in a team, setting.
• Demonstrates excellent communication skills; written and verbal.
• Ability to work extended hours and weekends.
• Valid driver’s license required; driving record that meets Employer’s insurance company requirements.
• Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
• Ability to use a handheld barcode scanner.
• Ability to lift up to 75 pounds.
• This position will require operation of a forklift.

Responsibilities

• Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Meets or exceeds monthly sales goals.
• Actively engaged and knowledgeable about the corporate parts promotion schedule.
• Provides recommendations for sales of additional related or needed parts or accessories.
• Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
• Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
• Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
• Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Assists in keeping parts department clean and orderly.

Skills

Customer service

Communication

Sales

Teamwork

Multitasking

Professional image

Attention to detail

Heavy lifting

Forklift operation

Time management

Education

High School Diploma or GED

Associate’s degree in Agriculture (preferred)

Tools

Microsoft Office

Barcode scanner

Forklift (certified)

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Purpose

This position is responsible for selling parts to customers over the counter and providing necessary parts to the service department. Providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Responsibilities

• Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Meets or exceeds monthly sales goals.
• Actively engaged and knowledgeable about the corporate parts promotion schedule.
• Provides recommendations for sales of additional related or needed parts or accessories.
• Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
• Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
• Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
• Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Assists in keeping parts department clean and orderly.

Auto req ID

482495BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

Experience, Education, Skills, and Knowledge:

• High School diploma or equivalent experience; Associate’s degree in an Agriculture field preferred.
• 1+ years of Parts experience or equivalent sales or service experience.
• Experience connecting with customers, maintaining a professional image, and establishing rapport.
• Demonstrate basic understanding of the selling process.
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
• Experience working both independently and, in a team, setting.
• Demonstrates excellent communication skills; written and verbal.
• Ability to work extended hours and weekends.
• Valid driver’s license required; driving record that meets Employer’s insurance company requirements.
• Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
• Ability to use a handheld barcode scanner.
• Ability to lift up to 75 pounds.
• This position will require operation of a forklift.

City*

Van Wert

State*

Ohio

Job_Category

Sales

Job Code

Agriculture Agriculture

Affiliate Sponsor

John Deere