Parts Counter Salesperson - Archbold, OH

VetJobs; Archbold (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

VetJobs in Archbold, Ohio is seeking a Sales Counter Associate to provide excellent customer service and assist the service department with parts sales. This on-site role requires strong communication, multitasking, and sales abilities to meet monthly targets.

You will interact with customers at the counter and over the phone, process orders, and help maintain a professional showroom. Valid driver’s license and ability to lift up to 75 pounds are required; forklift operation may be necessary.

Qualifications

• High School/GED or equivalent required.
• 1+ years of Parts experience or equivalent sales/service experience.
• Excellent communication skills, both written and verbal.
• Ability to work independently and in a team, with multitasking ability.
• Valid driver’s license with suitable driving record.
• Experience using standard desktop applications and barcode scanners.
• Able to lift up to 75 pounds and operate a forklift.

Responsibilities

• Sell parts to customers over the counter and provide necessary parts to the service department.
• Deliver exceptional customer service at the counter and over the phone.
• Meet or exceed monthly sales goals.
• Promote additional parts and accessories to customers.
• Process orders accurately for in-store and online pickups or deliveries.
• Maintain inventory integrity and assist with merchandising and showroom displays.
• Work extended hours and weekends as required.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

High School/GED

Associate’s degree in Agriculture (preferred)

Tools

Microsoft Office

Barcode scanner

Forklift operation

Job description

Attention Military Affiliated Job Seekers

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, this role is on-site at the location detailed in the job post unless specifically stated otherwise.

Purpose

This position is responsible for selling parts to customers over the counter and providing necessary parts to the service department. Providing exceptional customer service while supplying customers with timely and accurate information regarding accounts, products, rates, and services offered.

Responsibilities

• Provide excellent customer service to customers at the counter, on the phone, and anyone internally.
• Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Meets or exceeds monthly sales goals.
• Actively engaged and knowledgeable about the corporate parts promotion schedule.
• Provides recommendations for sales of additional related or needed parts or accessories.
• Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
• Timely and accurate processing of all orders (in-store and online). Completes orders by communicating with customers on pick-up or delivery status.
• Locates and obtains merchandise for customers. If not stocked, communicate with the Parts Inventory Team on items that need to be obtained.
• Maintains inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
• Assists with preparing and maintaining professional showroom image and merchandise displays.
• Assists in keeping parts department clean and orderly.

Minimum Education Required

High School/GED

Additional qualifications / responsibilities

• High School diploma or equivalent experience; Associate's degree in an Agriculture field preferred.
• 1+ years of Parts experience or equivalent sales or service experience.
• Experience connecting with customers, maintaining a professional image, and establishing rapport.
• Demonstrate basic understanding of the selling process.
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
• Experience working both independently and, in a team, setting.
• Demonstrates excellent communication skills; written and verbal.
• Ability to work extended hours and weekends.
• Valid driver's license required; driving record that meets Employer's insurance company requirements.
• Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
• Ability to use a handheld barcode scanner.
• Ability to lift up to 75 pounds.
• This position will require operation of a forklift.

Auto Req ID

482496BR

City

Archbold

State

Ohio

Job Category

Sales

Job Code

Agriculture Agriculture

Affiliate Sponsor

John Deere