Parts Professional

Ultipro; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Profit sharing

Paid holidays

Vacation time

Sick time

Job summary

Factory Motor Parts is seeking an Automotive Parts Professional to answer calls, identify customer needs, sell parts, and strengthen relationships with customers.

Responsibilities include looking up parts in our catalog, processing orders with accuracy, and providing recommendations to meet customer needs. A strong parts knowledge base and hands-on mechanics background are essential, with ASE certification a plus.

Qualifications

• 3 Years experience with Automotive Parts
• 1-2 years previous sales and customer service experience
• Ability to look up parts in parts cataloging systems
• Excellent verbal and written communication skills
• Strong background in mechanics & ASE certification is a plus

Responsibilities

• Looking up auto parts in our FMP parts catalog system
• Process customer orders with high degree of accuracy
• Trouble shoot and make recommendations to meet customer needs
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
• Performs other duties as assigned.

Skills

Automotive parts

Sales experience

Customer service

Parts catalog lookup

Verbal communication

Written communication

Mechanics background

ASE certification

Tools

Parts catalog software

Job description

Do you have a passion for Customers and Cars?

Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.

Additional responsibilities include:

• Looking up auto parts in our FMP parts catalog system


• Process customer orders with high degree of accuracy


• Trouble shoot and make recommendations to meet customer needs


• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs


• Performs other duties as assigned.

Position requires:

A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job. Also Requires:

• 3 Years experience with Automotive Parts


• 1-2 years previous sales and customer service experience


• Ability to look up parts in parts cataloging systems


• Excellent verbal and written communication skills


• Strong background in mechanics & ASE certification is a plus

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.