Parts Professional

Factory Motor Parts Co; McCook (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Factory Motor Parts Co. is seeking an Automotive Parts Professional to join our customer-focused team in McCook, IL. You will answer calls, identify customer needs, sell parts, and strengthen the relationship with our customers.

Responsibilities include looking up parts in our catalog system, processing orders with high accuracy, and recommending solutions based on mechanics knowledge. A background in mechanics and ASE certification is a plus.

Qualifications

• 3 years experience with Automotive Parts.
• 1–2 years sales and customer service experience.
• Excellent verbal and written communication skills.
• Strong background in mechanics (ASE cert is a plus).

Responsibilities

• Look up auto parts in our catalog system.
• Process customer orders with high accuracy.
• Trouble shoot and make recommendations to meet customer needs.
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs.
• Performs other duties as assigned.

Skills

Automotive parts

Sales experience

Customer service

Communication skills

Mechanics knowledge

Education

ASE certification

Tools

Parts catalog system

Job description

Do you have a passion for Customers and Cars?

Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.

Additional responsibilities include:

• Looking up auto parts in our FMP parts catalog system
• Process customer orders with high degree of accuracy
• Trouble shoot and make recommendations to meet customer needs
• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
• Performs other duties as assigned.

Position requires:

• 3 Years experience with Automotive Parts
• 1-2 years previous sales and customer service experience
• Ability to look up parts in parts cataloging systems
• Excellent verbal and written communication skills
• Strong background in mechanics & ASE certification is a plus

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

We are an EEOC/AA Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.