Parts Operations Lead (Assistant Manager)

Colonial Chevrolet of Acton; Acton (MA); On-site; USD 55,000 - 65,000; Full time

Job summary

Colonial Chevrolet of Acton is seeking an Assistant Parts Manager to help run the day-to-day operations of our parts department in Acton, MA. This hands-on role requires experience with parts counters, inventory, and coordination with service teams.

Ideal candidates will manage orders, pricing, vendor relations, and wholesale growth while maintaining accurate inventory and key performance metrics. Competitive salary range and growth opportunities available.

Qualifications

• Strong attention to detail and the ability to manage competing priorities at a busy parts counter.
• Clear communication with customers, technicians, service advisors, and vendors.
• Experience using electronic parts catalogs and inventory systems.
• Dealership or wholesale parts experience preferred; Chevrolet/GM parts experience is a plus.

Responsibilities

• Support the Parts Manager with daily operations, workflow, and training for parts department staff.
• Look up, price, and order the right parts for service technicians, the body shop, retail customers, and wholesale accounts.
• Coordinate with service advisors and technicians to prioritize orders, communicate availability, and keep repairs moving.
• Track special orders and backorders, follow up with vendors, and keep customers and internal teams updated.
• Oversee receiving, stocking, and cycle counts. Investigate inventory discrepancies and help manage aging stock.
• Process returns, core credits, and warranty parts. Follow up on outstanding vendor credits.
• Help grow wholesale parts sales by building relationships with local repair shops and following through on orders and quotes.

Skills

Attention to detail

Communication

Prioritization

Customer service

Team coordination

Tools

Electronic parts catalogs

Inventory management system

Job description

Colonial Chevrolet of Acton is seeking an Assistant Parts Manager to help run the day-to-day operations of our parts department in Acton, MA. This hands-on role requires experience with parts counters, inventory, and coordination with service teams.

Ideal candidates will manage orders, pricing, vendor relations, and wholesale growth while maintaining accurate inventory and key performance metrics. Competitive salary range and growth opportunities available.